How can we help?
Most questions are answered below. If yours isn't, write to us, a real person will read your message.
Common questions
- Someone invited me. What is this?
- How do I start a family circle?
- When will the magazine arrive?
- How much does it cost, and when am I charged?
- I can't sign in or my code didn't arrive
- Who can see our photos?
Browse by topic
Using Cher Ami
Family circles, adding photos, recipients, and how a magazine gets made.
Your account
Signing in, your name and photo, leaving, deleting.
Billing & delivery
Prices, the free first magazine, cancelling, and shipping.
Privacy & security
Who sees your photos, what we collect, payment safety.
Still stuck?
Tell us what you were trying to do and we'll walk you through it. If something went wrong with a magazine, we'll make it right.
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